Question 1

How much does a new website cost?

Accepted Answer

Most small business websites built with Copper Bay Tech fall in the $2,500–$4,500 range, with larger or e-commerce builds up to $7,500. You'll get a flat-fee quote upfront — no surprises. We don't do hourly billing for project work.

Question 2

Do I need to sign a long-term contract?

Accepted Answer

No long-term contracts for project work. Ongoing IT support and security monitoring are month-to-month retainers — cancel anytime with 30 days notice.

Question 3

How long does it take to build a website?

Accepted Answer

Most business websites are live in 2–3 weeks. Complex projects or those requiring custom functionality may take 4–6 weeks. We set a timeline before we start and stick to it.

Question 4

We already have a website. Can you just fix or improve it?

Accepted Answer

Absolutely. Whether it's a speed problem, a broken form, an outdated design, or SEO work — we can usually assess your existing site and give you a clear improvement plan within 24 hours.

Question 5

Do you work with businesses outside Sonoma County?

Accepted Answer

Yes — we work with small businesses across the U.S. Web design, cybersecurity, and remote IT support are fully remote, so where you're located doesn't matter. We're based in Sonoma County, CA, so North Bay clients also get on-site, in-person support when hands-on IT work calls for it.

Question 6

What does IT support actually include?

Accepted Answer

It depends on your needs. We offer network setup and management, workstation support, cloud migration, software configuration, vendor coordination, and staff training. Retainer clients get a direct line — not a ticket queue.

Question 7

How do I get started?

Accepted Answer

Fill out the contact form or call/text (707) 239-6725. We'll schedule a free 30-minute call to understand your situation and tell you exactly what we'd recommend. No obligation.

Straight answers

Let's get your website handled — for life.